Help & Support

Find answers, troubleshoot issues, and get the most out of Clear-Skies Club

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💬

Browse FAQ

Find answers to commonly asked questions

📧

Contact Support

Get personalized help from our team

📡

Data Sources

Learn about our astronomical data providers

Browse by Topic

🚀

Getting Started

  • Create your first observation plan
  • Understanding visibility windows
  • Setting your location
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Account & Login

  • Passwordless login (OTP)
  • Manage your profile
  • Export your data
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Planning Features

  • What's Best Tonight recommendations
  • Export plans (PDF, CSV, JSON)
  • Weather integration
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Troubleshooting

  • Different rise/set times than other tools
  • Satellite passes not showing
  • Report a bug

All Systems Operational

Planner, weather data, and satellite tracking are running normally. Check back here for any service updates or scheduled maintenance.

Still Need Help?

Can't find what you're looking for? Our support team is here to help. Send us a message and we'll get back to you as soon as possible.

Contact Support

Pro tip: Include your location, date/time, and specific object name when reporting visibility issues

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Clear-Skies Club is our way of honouring the people who stay out long past midnight — battling drift, cables and cold — for that one frame that makes it all worth it. One night, one attempt, one clear sky at a time.

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